Frequently Asked Questions
You can Sign up on the eVital website or by registering on the eVital App. Your 7-day Free Trial will start automatically. No payment or credit card details required for Sign up or Free trial. A demo expert will connect with you for a Full Product Demo. You can book your Free Demo here
You can contact our Unlimited and Free support via call or raise a ticket. More information is available on our support page.
Since eVital is cloud-based software, it gets updated automatically. You do not need to update the software manually. We keep on introducing new features based on feedback from pharmacists across India. You can find the latest new features in the What's New section.
Absolutely. With eVital you can generate your own customized QR codes with all information like MRP, Expiry, Location, Product name, Distributor name and Your Pharmacy name. Read more about the requirements and suggested printers.
eVital provides comprehensive reporting and analytics tools to track sales, inventory levels, patient data, staff performance, accounting, and more. These insights help pharmacies make informed decisions, identify trends, and improve overall performance.
Pharmacists love eVital because of its user-friendly interface. The dashboard is neat and clean without any clutter. Creating invoices and using the software is very easy on eVital. The new staff with basic knowledge of computers can start billing within a few minutes.
eVital software compares the margin in real-time with previous invoices. It draws your attention immediately to the products where your Margin or Discount has been dropped. This inventory management software also alerts you if there is any change in MRP to PTR rates. The best part is that all this happens in real-time, with no manual searching for previous bills and comparison of each product with their distributor names. Read our blog about best practices on how to manage your inventory.
eVital is designed to fulfill the needs of all types of Pharmacy Businesses. Whether you have a Large Medical Store, Small Retail Pharmacy Store, Clinical Pharmacy, Chain Pharmacy, or Generic Pharmacy Store or you have a Health Tech Pharmacy Business, you can use eVital and grow your business. With the latest updates, now eVital can also be used for B2B pharmacy businesses. I.e. Wholesale Medicine Business.
eVital is a cloud-based pharmacy software that can be accessed using a PC or mobile. You can monitor your pharmacy from anywhere. eVital has many benefits such as in-built CRM tools to retain your customers, an intelligent machine learning system for the procurement process, an inventory management system that ensures there is ZERO loss on expiry items, Staff management for performance tracking, GST-compliant reports, and much more. In all, eVital will help you grow your pharmacy business and increase profitability
eVital software is integrated with most EMR software used by Clinics. It is also integrated with electronic health record (EHR) system. When the Doctor writes a prescription in the EMR, he can see the real-time medicine inventory and alternatives available at the Clinical Pharmacy store.
Yes. You can manage all your branches from a centralized location easily with eVital Medical Billing Software. We have centralized inventory management and a centralized accounting system. Our inter-branch stock auto reallocation feature ensures that medicines are always available at branches where there is demand for it. All Sales, Purchase, and Stock related data is available to you in real time. You can also read our blog on How to find the right software for a Pharmacy Chain
Yes, we have perfect solutions for Large Pharmacies like Staff Management, Business Monitoring and Analytics, Customer Relationship Management, Auto PO generation facility and many more. Book your Free Demo to know why eVital is best Pharmacy Billing and Inventory Management Software for Large retail pharmacies.
Absolutely you can. In fact, we have solved the biggest problem faced by Generic Pharmacy Stores of finding the in-stock alternatives. We have a unique solution where you can convert Rx to Gx in just 1 click.
Yes, we have a dedicated app - TrackRx for warehouse management. TrackRx is tailored to meet the needs of Large Retail Pharmacies, Chain Pharmacies, Distributors, Pharmacy Warehouse.
For medicines, you can print the QR codes (in-built feature) and scan the medicines while billing. FMCG items can be simply scanned from the pack as we have a huge catalogue of 1,00,000+ FMCG items. So all the products in your Pharmacy store can quickly be scanned to create an invoice in a few seconds.
We have a huge catalogue of 4,00,000+ medicines in our database with API content, dosage formulation, pictures, and more information fed into the software. While billing, the software automatically shows the in-stock alternatives. Your staff does not need to go to Google or any other website to find alternatives. All information is available right here in eVital medical billing software. This will help you bring the customer bounce rate to Zero. The new staff can also look at the pictures in the software to find medicines quickly.
Yes. You can scan FMCG item directly from their barcode. eVital has a catalogue of 1,00,000+ FMCG items that can be scanned. And we keep adding new products to this list daily! For medicines, you can print QR codes using eVital software and then scan and bill the medicines too. This ensures that the billing process is fast and accurate.
Absolutely. Patients’ purchase history is available to see while billing on the same screen. You can view all previous purchases for the patient in a single click as well.
Yes. You will have 2 options for delivery. Either your staff can do the delivery, or you can book any of the delivery partners that are integrated with eVital software. Currently, we have partnered with Dunzo. If you choose to get the deliveries done by your staff, then you can use our own delivery app VitRun. You can download the VitRun app from Play Store.
Yes. eVital has an Inventory management system that guides you to have optimal stock of medicines. It also has an alert system for near-expiry items. An automatic PO generation feature is also available which triggers when the stock levels reach the minimum pre-defined levels.
Yes. eVital has the best customer relationship management system in place. You can send all kinds of reminders to patients like Refill reminders, Pill reminders, and Payment reminders. These can be automated or manual reminders. You can choose which reminders you want to send as per your requirement.
Yes. We have integrated WhatsApp with eVital so you can easily share invoices, Payment links, reminders, greetings, and offers with your customers. You can also send SMS with eVital Medical Billing Software.
Yes, eVital has an inbuilt feature of Loyalty Program for customer retention. It can be customized as per your needs. For more details visit Loyalty Program page.
We comply with all regulatory requirements of India. eVital servers are hosted with encryption inside Amazon Cloud. Using eVital Pharmacy Software guarantees that your data is highly secure. eVital is regularly updated (automatically) to enhance security against the latest viruses and threats. You can learn more about the steps we take to protect your data in our blog on Data Security and Data Privacy
We take data privacy and data security very seriously. Our Privacy Policy has been carefully crafted. We make sure we don't break the trust of our customers anytime. You can read eVital Privacy Policy here
We provide Free Demo, Free Training, and Free Support to our customers. We also have a knowledge base and videos available Free of cost. You can book your free demo here.
eVital is one of the most affordable Pharmacy Billing Software in India. Please visit our pricing page for more details.
Yes. You can use our Lifetime Free version on your mobile.
No, there is no limit on invoices. You can create unlimited invoices in all our plans, even in the Free Plan!
You can use eVital on as many devices as you like. It is absolutely free. There is no limit on the number of devices. It also works simultaneously on PC and mobile devices.
You will get 6 user logins Free with Capsule Plan. Thereafter, if you need more user logins for your staff, you can pick an Add On that will give for 4 extra user logins. For details see our pricing page.
